Terms of Service

1. Acceptance of these Terms

These Terms of Service ("Terms") are a binding agreement between you and AutoEstimatePro LLC("AutoEstimatePro," "we," "us," or "our"). By accessing or using AutoRepairEstimate.ai, requesting a photo estimate, purchasing our services, or otherwise interacting with our products (collectively, the "Services"), you agree to these Terms and to our Privacy Policy. If you are using the Services on behalf of a business, you represent that you have authority to bind that business to these Terms.

2. Eligibility

You must be at least 18 years old and able to form a binding contract to use the Services. The Services are intended for use by repair businesses and by vehicle owners seeking preliminary repair information.

3. Description of the Services

AutoEstimatePro provides marketing websites, an online photo-estimate intake experience, lead-capture and follow-up tools, and related software for collision repair and automotive businesses. Features, pricing, and availability may change, and we may add, modify, or discontinue any part of the Services at any time.

4. Preliminary estimates only — important disclaimer

Any estimate, price range, or damage assessment generated through the Services is preliminary and for informational purposes only. It is not a binding quote, a guarantee of repair cost, an insurance determination, or a substitute for a professional, in-person inspection. Final repair estimates require a physical inspection, teardown where needed, and/or insurance-approved estimating platforms (such as CCC ONE, Mitchell, or Audatex) or a licensed shop-written estimate. Preliminary estimates may differ materially from final repair costs. You acknowledge that hidden damage is common in collision work and that the licensed estimator or repair facility is solely responsible for the final estimate and any repair decisions. AutoEstimatePro is not a repair facility, insurer, or appraiser and does not perform repairs.

5. Accounts and registration

Some features require an account. You agree to provide accurate information, keep your credentials secure, and accept responsibility for all activity under your account. Notify us promptly of any unauthorized use.

6. Acceptable use

You agree not to:

• use the Services for any unlawful, fraudulent, or abusive purpose;
• submit false, infringing, or another person's information without authorization;
• upload malicious code or attempt to disrupt, overload, or gain unauthorized access to the Services or related systems;
• scrape, harvest, or reverse engineer the Services except as permitted by law;
• use the Services to send unsolicited or unlawful communications; or
• infringe the intellectual property or privacy rights of others.

7. Customer content and license

You retain ownership of content you submit, including photographs and descriptions ("Customer Content"). You grant AutoEstimatePro a worldwide, non-exclusive, royalty-free license to host, store, process, reproduce, and use Customer Content as necessary to operate and improve the Services and to deliver leads and estimates to the relevant repair business. You represent that you have all rights necessary to submit Customer Content and that it does not violate any law or third-party right.

8. Fees and payment

Pricing for paid Services is presented at the point of sale or in a separate order. Current standard pricing is a one-time setup fee plus a recurring monthly subscription fee, billed in advance and on a month-to-month basis unless otherwise agreed in writing. Fees are stated in U.S. dollars and, unless stated otherwise, are exclusive of applicable taxes. Except where required by law or expressly stated, fees are non-refundable. We may change pricing on a prospective basis with reasonable notice. Late or failed payments may result in suspension or termination of the Services.

9. Intellectual property

The Services, including software, designs, text, graphics, logos, and the underlying estimating technology and databases, are owned by AutoEstimatePro or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Services for their intended purpose. No other rights are granted.

10. Third-party services

The Services may integrate with or link to third-party products (such as payment processors, messaging providers, analytics, and mapping/search platforms). We are not responsible for third-party services, and your use of them is governed by their terms and policies.

11. Communications consent

By providing your contact information, you consent to receive communications from us and from the repair business you contacted, including by email, phone, and—where you provide a mobile number and consent—SMS/text. Message and data rates may apply; reply STOP to opt out of texts. See our Privacy Policy for details.

12. Disclaimer of warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY ESTIMATE, RANKING, LEAD VOLUME, CONVERSION, OR BUSINESS RESULT WILL BE ACHIEVED. ANY STATISTICS, BENCHMARKS, OR EXAMPLE OUTCOMES PRESENTED ARE FOR ILLUSTRATION ONLY AND ARE NOT GUARANTEES OF FUTURE RESULTS.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, AUTOESTIMATEPRO AND ITS OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED U.S. DOLLARS ($100) IF YOU HAVE PAID NOTHING. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

14. Indemnification

You agree to indemnify, defend, and hold harmless AutoEstimatePro and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Services, your Customer Content, your violation of these Terms, or your violation of any law or third-party right.

15. Term and termination

You may stop using the Services at any time. We may suspend or terminate your access at any time, with or without notice, if we reasonably believe you have violated these Terms or to protect the Services. Upon termination, the rights granted to you will cease, and provisions that by their nature should survive (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

16. Governing law and dispute resolution

These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws rules. The parties agree to attempt in good faith to resolve any dispute informally first. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state and federal courts located in Colorado, and you consent to personal jurisdiction there, unless the parties agree in writing to binding arbitration. To the extent permitted by law, any claim must be brought on an individual basis and not as a class or representative action.

17. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

18. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect. Our failure to enforce any right is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. These Terms, together with our Privacy Policy and any order you accept, are the entire agreement between you and AutoEstimatePro regarding the Services.

See also our Privacy Policy.